A Day in the Life of Our NOC Team: A Q&A with Marcus Prieto

A Day in the Life of Our NOC Team: A Q&A with Marcus Prieto

A Day in the Life of Our NOC Team: A Q&A with Marcus Prieto   Next up in our Q&A blog series, we’re checking in with a team member who has one of the most important responsibilities at UPN: keeping our network up and running. Please meet Marcus Prieto,...

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The Evolving Role of Telecom Customer Service

The Evolving Role of Telecom Customer Service

The Evolving Role of Telecom Customer Service   When it comes to your business fiber network solutions, fewer choices are becoming a reality. Imagine turning the corner to a grocery store cereal aisle, anticipating a deluge of tasty-sounding breakfast treats. But...

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Is Business Internet a Commodity?

Is Business Internet a Commodity?

  Is Business Internet a Commodity? Is high-speed business internet always interchangeable or uniform across carriers? Do you consider business internet to be a commodity? If we go with this common, catch-all definition for a commodity - “anything produced for market...

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What is Dark Fiber?

What is Dark Fiber?

What is Dark Fiber? 10G is the new 1G, meaning companies worldwide are upgrading their networks to keep up with bandwidth demand. One side effect is that enterprises across industries are taking a fresh look at dark fiber. It wasn’t the right fit before, simply...

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